# Session title

Designing beyond the happy path

## Session URL

https://webexpo.net/prague2025/sessions/designing-beyond-the-happy-path/

## Session Type

Conference Talk

## Talk Description

Mockups reflect an idealised version of the product: the perfect text size and faultless content, all taken during a perfect user journey. However, they often fall apart once confronted with real content, technical limitations, and the vast diversity of user needs. We call those scenarios “edge cases”. However, these aren't exceptions but an essential part of the user experience. This talk aims to redefine our approach to design by incorporating edge cases into the design process from the start. In doing so, we can build more robust, inclusive, and scalable products.





## Tags

Design Systems, Design Thinking & UX, Frontend Dev, Research, Service Design & CX

## Session Focused on

Web Development: 60%, Design & UX: 100%, Marketing: 20%, Business: 40%

## Session Presenter

Stéphanie Walter

## Session Presenter Bio

Stéphanie is a UX researcher and strategist based in Luxembourg with over 13 years of experience, specialised in enterprise UX, inclusive design, and accessibility. She teaches, speaks, and writes about design, UX research, cognitive biases, and the design-dev relationship, among other topics. She enjoys good tea, bike rides, and drawing illustrations. Her D&D alignment is chaotic neutral, and she is better at keeping her teammates alive in video games than her plants, though she makes an effort. 🌱 Feel free to reach out to her with your research and design questions!

## Session Details

### Date

May 28, 2025 2:00 pm

### Duration

40 Minutes

### Specific Location

Lucerna Great Hall

### General Localtion

Lucerna Palace, Prague, Czech Republic