Why will traditional advertising and marketing decline?
What can we learn from a city that banned all its advertising?
Case studies, e.g. LEGO and their insights
The 5 steps to Customer Nirvana
The speaker will present why customer recommendations and word-of-mouth will replace conventional marketing and how brands will have to adjust to the changes in the rules of the game that customers will dictate.
Christian is Cofounder and CEO of the tech company www.relationwise.com. Based in Copenhagen Denmark but with clients around the world. Expert in Net Promoter Score® methodology and author of two books; Recommended be the company people love to recommend and Naked Marketing a journey to the future of marketing. Christian is advocating for a new kind of business leaders who want not only to be the best in the world but also the best for the world.