Service Design in 15 minutes
“A brief introduction to service design for all who create experiences for their audience.”
Design Hall 15 min
What is the talk about?
Adam: I'll briefly introduce what service design is, why does it matter and how it shapes today's managerial landscape.
Who is it for?
Adam: The talk is for all who deliver experiences of countless forms, not just products or services. This may include managers, marketers, designers, CEOs but also artists and basically anyone.
What will the audience get from it?
Adam: We will discuss process, methods and fundamentals of service design, so the output will be theoretical (how we think about experience) as well as practical (how do make stuff happen).
What do you presently work at?
Adam: With a team of great designers and researcher we develop a place where people from public services can come for innovation and inspiration for.
Which of your existing achievements do you value the most?
Adam: What I value most is excitement I spurred among many people since we started pushing service design in Czech epublic last year through the first book on the topic and networking events.
What would you like to achieve?
Adam: My goal is to push human-centered innovation into people's everyday lives. Or, in short, make life better and more free via great design.
What do you look forward to at the WebExpo?
Adam: As always - great folks, new topics and the overall atmosphere of the whole thing.
Head Institute for Public Services