Date
May 28, 2026 10:00 am
Duration
40 min
Location
Lucerna Cinema
Every week, your team makes dozens of decisions: what to build, how to design it, which edge cases matter. Most happen with high confidence but surprisingly little evidence. The result? Six-week prioritisation debates, rework cycles, and features that ship to silence. You probably seen this happen many times, regardless of your role. This talk shows you how to build an engine that turns scattered signals—user feedback, usage data, support tickets—into shared conviction. You will learn the three pillars that give it backbone: culture, infrastructure, and communication. This is not a researcher thing. It’s everybody’s game.
Julian Della Mattia
Senior User Insights Manager
DuckDuckGo
Julian is a Researcher specialised in Research Operations, with a career focused on building research practices from the ground up—from infrastructure to culture and processes. He has worked closely with teams across Europe and the Americas, helping design, product, marketing, and research partners make better-informed decisions by developing systems that enable effective learning about users, the market and the problem space. Currently Senior User Insights Manager at DuckDuckGo.
