When hospitals become labyrinths: Rethinking the patient experience
Before a patient meets a doctor, nurse, or receptionist, they face a simple challenge: finding the right place. At WebExpo 2025, Ladislava Zbiejczuk Suchá and Michaela Holubec Birtusová focused on hospital wayfinding as a systemic issue shaped by architecture, information design, digital touchpoints, and human behaviour. Their talk explained how getting lost in hospitals is […]