floating indicator next to menu
floating indicator of scroll progress
0%
Conference Talk

Session focus

  • Content
  • Design Thinking & UX
60%
Dev
100%
Design
60%
Marketing
60%
Business

Schedule

Date

TBC

Duration

20 min

Location

TBC

Note: This session is included in the conference ticket, but specific program has not been finalised.

Session details

When content design is brought in late, you run the risk of it becoming a quick fix rather than an integral part of the user experience. Just-in-time content design applies a dual approach: integrating content at the right moments within team workflows and delivering it strategically in the UI to meet user needs. Through real-world examples, Erin will illustrate timing principles that guide you on when to bring in content designers to foster cross-functional collaboration and shape product flows, and on crafting UI content that resonates — precisely when users need it.

Meet your presenter

Erin O'Loughlin

Content Design Manager

Mews

Connect with Erin

Erin is a seasoned content design manager specialising in user-centred content for B2B and B2C digital products. With over 15 years in UX design across design agencies and in-house teams, Erin has been both the sole UX writer, introducing and scaling content design practices, and a leader in building and managing content design teams. She currently heads the content design team at Mews, driving innovation in hospitality tech.

This Site Uses Cookies

For processing purposes, your consent is required, which you express by selecting "Allow all." You can also customise your settings.